Getting in touch
Our experienced claims team is open 9am -5pm GMT, Monday to Friday.
If you have any questions relating to a new or existing claim, please contact us on:
| Alpha Travel Insurance | Email: mytravelclaim@collinsongroup.com Claims: +44 (0) 333 005 1083 24 hour Medical Assistance: +44 (0) 333 005 1083 |
| Alpha Travel Insurance Albert & Eddie | Email: myclaim@collinsongroup.com Claims: +44 (0) 333 005 1083 24 hour Medical Assistance: +44 (0) 333 005 1083 |
| Citybond Suretravel | Email: mytravelclaim@collinsongroup.com Claims: +44 (0) 333 005 1097 24 hour Medical Assistance: +44 (0) 333 005 1098 |
| Citybond Suretravel Albert & Eddie | Email: myclaim@collinsongroup.com Claims: +44 (0) 333 005 1097 24 hour Medical Assistance: +44 (0) 333 005 1098 |
| DogTag | Email: mytravelclaim@collinsongroup.com Claims: +44 (0) 333 005 1087 24 hour Medical Assistance: +44 (0) 333 005 1088 |
| DogTag Albert & Eddie | Email: myclaim@collinsongroup.com Claims: +44 (0) 333 005 1087 24 hour Medical Assistance: +44 (0) 333 005 1088 |
| Flexicover | Email: mytravelclaim@collinsongroup.com Claims: +44 (0) 333 005 1073 24 hour Medical Assistance: +44 (0) 333 005 1074 |
| Flexicover Albert & Eddie | Email: myclaim@collinsongroup.com Claims: +44 (0) 333 005 1073 24 hour Medical Assistance: +44 (0) 333 005 1074 |
| Get Going | Email: mytravelclaim@collinsongroup.com Claims: +44 (0) 24 hour Medical Assistance: +44 (0) |
| Get Going Albert & Eddie | Email: myclaim@collinsongroup.com Claims: +44 (0) 333 005 1077 24 hour Medical Assistance: +44 (0) 333 005 1078 |
| Holidaysafe | Email: mytravelclaim@collinsongroup.com Claims: +44 (0) 333 005 1064 24 hour Medical Assistance: +44 (0) 333 005 1065 |
| Holidaysafe Albert & Eddie | Email: myclaim@collinsongroup.com Claims: +44 (0) 333 005 1064 24 hour Medical Assistance: +44 (0) 333 005 1065 |
| Insurancewith | Email: mytravelclaim@collinsongroup.com Claims: +44 (0) 333 005 1068 24 hour Medical Assistance: +44 (0) 333 005 1069 |
| Insurancewith Albert & Eddie | Email: myclaim@collinsongroup.com Claims: +44 (0) 333 005 1068 24 hour Medical Assistance: +44 (0) 333 005 1069 |
| World First | Email: mytravelclaim@collinsongroup.com Claims: +44 (0) 333 005 1089 24 hour Medical Assistance: +44 (0) 333 005 1091 |