Getting in touch

Our experienced claims team is open 9am -5pm GMT, Monday to Friday. 


If you have any questions relating to a new or existing claim, please contact us on:


Alpha Travel Insurance
Email: [email protected] 
Claims: +44 (0) 333 005 1083
24 hour Medical Assistance: 
+44 (0) 333 005 1083
Alpha Travel Insurance Albert & Eddie
Email: [email protected]
Claims: +44 (0) 333 005 1083
24 hour Medical Assistance: +44 (0) 333 005 1083
Citybond SuretravelEmail: [email protected] 
Claims: +44 (0) 333 005 1097
24 hour Medical Assistance: 
+44 (0) 333 005 1098
Citybond Suretravel Albert & EddieEmail: [email protected] 
Claims: +44 (0) 333 005 1097
24 hour Medical Assistance: 
+44 (0) 333 005 1098
DogTagEmail: [email protected] 
Claims: +44 (0) 333 005 1087
24 hour Medical Assistance: 
+44 (0) 333 005 1088


DogTag Albert & Eddie
Email: [email protected] 
Claims: +44 (0) 333 005 1087 
24 hour Medical Assistance: 
+44 (0) 333 005 1088 
FlexicoverEmail: [email protected] 
Claims: +44 (0) 333 005 1073
24 hour Medical Assistance: 
+44 (0) 333 005 1074
Flexicover Albert & Eddie
Email: [email protected] 
Claims: +44 (0) 333 005 1073
24 hour Medical Assistance: 
+44 (0) 333 005 1074
Get GoingEmail: [email protected] 
Claims: +44 (0) 
24 hour Medical Assistance: 
+44 (0)
Get Going Albert & Eddie
Email: [email protected] 
Claims: +44 (0) 333 005 1077
24 hour Medical Assistance: 
+44 (0) 333 005 1078


HolidaysafeEmail: [email protected] 
Claims: +44 (0) 333 005 1064
24 hour Medical Assistance: 
+44 (0) 333 005 1065
Holidaysafe Albert & Eddie
Email: [email protected] 
Claims: +44 (0) 333 005 1064
24 hour Medical Assistance: 
+44 (0) 333 005 1065
Insurancewith Email: [email protected] 
Claims: +44 (0) 333 005 1068
24 hour Medical Assistance: 
+44 (0) 333 005 1069
Insurancewith Albert & Eddie
Email: [email protected] 
Claims: +44 (0) 333 005 1068
24 hour Medical Assistance: 
+44 (0) 333 005 1069
World FirstEmail: [email protected] 
Claims: +44 (0) 333 005 1089
24 hour Medical Assistance: 
+44 (0) 333 005 1091


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